The VERTO team is here to help during these difficult times.

VERTO continues to closely monitor the government's guidelines around COVID-19. We will provide updates on how we will be adapting our service operations as required.

All our decisions are made in line with government and health advice, with the best interests of our clients and employees at the centre of all decision making.

VERTO Office Closures

VERTO offices in Sydney, Wollongong, the Central Coast and Wagga Wagga are closed until at least 11:59pm on 27 August. Clients can still access VERTO’s wide range of services by phoning 1300 4 VERTO (1300 483 786).

Face masks

Please be aware that it is now a condition of entry to all NSW VERTO offices that our clients wear a face mask. For more information, visit the NSW Governement website

Got Symptoms? Ring us!

If you answer yes to any of the following four questions, you must not attend any VERTO site. Simply contact our Customer Service Team on 1300 4 VERTO (1300 483 786) and we will make suitable arrangements for you.

  • Have you been diagnosed with, or cared for someone diagnosed with COVID-19 in the past 14 days?
  • Have you shown symptoms of COVID-19, or come in close contact with anyone exhibiting these symptoms in the past 14 days?
  • Have you visited a known COVID-19 hotspot?
  • Have you been instructed by authorities to self-isolate? 

Training Services

Training during the lockdown period in Orange is postponed. For more information, please contact us on 1300 4 VERTO (1300 483 786). 

VERTO's Training Services in all other locations will be continuing with business as usual, with no face-to-face training programs cancelled. This is in line with advice from the Department of Education and the Department of Health's guidelines. All training participants must wear a mask.

Employment Services

VERTO is continuing to provide clients with face-to-face servicing. All clients must wear a mask and follow social distancing regulations. If you are feeling unwell please do not attend the office and call your consultant prior to your appointment on 1300 4 VERTO (1300 483 786).

Apprenticeship Services and Skills Checkpoint

Where possible, face-to-face meetings may be moved online for our Apprenticeship Services and Skills Checkpoint teams. Other than that, at this point in time, it is business as usual. Please contact your local consultant to discuss how we can best serve you.

Financial Counselling and Tenancy Services 

VERTO’s Financial Counsellor is seeing clients face-to-face by appointment only.

VERTO’s Tenancy Services is primarily servicing clients over the phone but will arrange face-to-face appointments if required. Tribunal matters have not yet returned to face-to-face and are currently being held via phone.

For more information phone 1300 4 VERTO (1300 483 786).


If you are feeling unwell, and in particular if you are presenting with flu-like symptoms, please do not attend a VERTO site.

Instead you can contact us on 1300 4 VERTO (1300 483 786) or email us atThis email address is being protected from spambots. You need JavaScript enabled to view it. for further assistance.

We will continue to update this page as any changes are made.