The VERTO team is here to help during these difficult times.

VERTO is, at this point in time, continuing to operate as usual. However, in the interest of protecting the health of all our employees and customers, we have made some changes to the way we offer our services. 

VERTO has been closely monitoring the government's guidelines around COVID-19, and will continue to provide updates on how we will be adapting our service operations as required.

Apprenticeship Services

  • At this point in time, it is business as usual for VERTO's apprenticeship services;
  • If you are looking to sign up a new apprentice or trainee, VERTO, under special circumstances, is able to offer this service electronically via platforms such as Skype; and
  • Please contact your local consultant to discuss your options.

VERTO has made changes to the servicing provisions of the following sites:

Site Details
Sydney Servicing via phone appointments

Employment Services

If you have an upcoming appointment with your local team, we ask if you could please:

  • Not attend the office if you are feeling unwell;
  • Phone your local consultant to discuss your options around phone servicing or rescheduling; and
  • Download and link your profile to the job seeker app here so that we can continue to provide you with assistance and update your plan and profile over the phone: https://jobsearch.gov.au/jobseekerapp

It is your responsibility to contact your consultant prior to your scheduled appointment. You can call your local office using the details below:

  • Bathurst: 02 6334 5190
  • Cowra: 02 6341 0200
  • Lachlan: 02 6850 8200
  • Lithgow: 02 6352 0500
  • Orange: 02 6361 5300
  • Mudgee/Kandos/Gulgong: 02 6378 1500
  • DES Mid North Coast: 1300 4 VERTO (1300 483 786)
  • ParentsNext: 1300 4 VERTO (1300 483 786)

VERTO has made changes to the servicing provisions of the following sites:

Site Details
Blayney Servicing via phone appointments
Casino Servicing via phone appointments
Condobolin Servicing via phone appointments
Gulgong Servicing via phone appointments
Kandos Servicing via phone appointments
Kyogle Servicing via phone appointment - to occur from week commencing 30/03/2020
Laurieton Servicing via phone appointments
Nambucca Heads Servicing via phone appointments
Oberon Servicing via phone appointments
Port Macquarie Entry by appointment only - phone appointments being conducted
Wauchope Servicing via phone appointments
Young Servicing via phone appointments

We will continue to update this list as any changes are made. 

Tenancy Services 

VERTO’s South West Tenants’ Advice will be servicing clients over the phone until further notice.

This service is available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

Please call 1300 4 VERTO (1300 483 786) or email This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.

Training Services

  • VERTO's Training Services will be continuing with business as usual;
  • We will not be cancelling any face-to-face training programs at this stage; and
  • We are actively following the Department of Education and the Department of Health's guidelines. 

We have four alternative ways for students to continue to train with us if preferred.

They include:

  • Live and recorded online training webinars;
  • Online one-on-one and group student support sessions;
  • One-on-one and group student support sessions via teleconference; and
  • Paper-based resources. 

If you are feeling unwell, and in particular if you are presenting with flu-like symptoms, please do not attend a VERTO site.

Instead you can contact 1300 4 VERTO (1300 483 786) or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for further assistance.