| Print || Email |

BSB30115 Certificate III in Business

Satisfied With Training:
Received Job-related benefits from training:


Looking to discover more about how the business world works? Our Certificate III in Business will help you take that next step.

Occupational Outcomes

Possible positions include:

  • Administration
  • Office Assistant
  • Customer Service Advisor
  • Data Entry Operator
  • General Clerk
  • Payroll Officer

Entry Requirements

There are no entry requirements for this qualification.

Refer to any prerequisite requirements within Course Structure below.

Course Delivery

Our training options are flexible to meet the needs of every student. Training options include face to face, a combination of face to face and online, work based training or traineeships. Average course duration is between 9-12 months.

Course Structure

Select for a detailed list of core and elective units

The total number of units - 12

  • Core units - 1
  • Elective units - 11

Core Units

Unit CodeUnit Title
BSBWHS302 Apply knowledge of WHS legislation in the workplace

Elective Units

Unit CodeUnit Title
BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINN301 Promote innovation in a team environment
BSBITU313 Design and produce digital text documents
BSBPUR301 Purchase goods and services
BSBWOR301 Organise personal work priorities and development
BSBWRT301 Write simple documents

Financial Information

This training is subsidised by the New South Wales Government. Eligibility criteria applies and concession fees are available for some students. Find out more at Smart and Skilled - Are You Eligible? Fee-for-service and personalised payment plan options are also available.

Interested in finding out more?

Additional information about the course can be found at: https://training.gov.au/Training/Details/BSB30115

Please contact our office on 1300 483 486 if you have any questions. We can discuss customisation of the course to suit your needs. Alternatively, you can email us with your enquiry.