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SIT20316 Certificate II in Hospitality

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Looking to start a career in hospitality, or brush up on your skills and knowledge? The Certificate II in Hospitality is the best place for you to start!

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Occupational Outcomes

Possible positions include:

  • Bar Attendant
  • Café Attendant
  • Catering Assistant
  • Food and Beverage Attendant
  • Front Office Assistant
  • Porter
  • Room Attendant
  • Waiter

Entry Requirements

There are no entry requirements for this qualification.

Refer to any prerequisite requirements within Course Structure below.

Course Delivery

Our training options are flexible to meet the needs of every student. Training options include face to face, a combination of face to face and online, work based training or traineeships. Average course duration is between 6-9 months.

Work placement is a compulsory component to the assessment process. VERTO will assist you to organise this placement which commences no later than Week 10 of the course. 

Students will attend 36 service periods which will be determined by industry and the applicable establishment. Service periods may range betweek 3-6 hours per day, 2 days a week until complete. Service periods have been quantified in hourly increments, with a maximum of 6 hours per day. 

The Fine Print

You will be required to wear a uniform of all black clothing and enclosed footwear from Week 3 of the course. 

Course Structure

Select for a detailed list of core and elective units

The total number of units - 12

  • Core units - 6
  • Elective units - 6

Core Units

Unit CodeUnit Title
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices

Elective Units

  Unit CodeUnit Title
BSBCMM201 Communicate in the workplace
BSBSUS201 Participate in environmentally sustainable work practices
SITHACS001 Clean premises and equipment
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage
SITXFSA001 Use hygienic practices for food safety

Prerequisite Unit:

  • SITHACS001 Clean premises and equipment (embedded in the course).

Financial Information

This training is subsidised by the New South Wales Government. Eligibility criteria applies and concession fees are available for some students. Find out more at Smart and Skilled - Are You Eligible? Fee-for-service and personalised payment plan options are also available.

Interested in finding out more?

Additional information about the course can be found at: https://training.gov.au/Training/Details/sit20316

Please contact our office on 1300 483 486 if you have any questions. We can discuss customisation of the course to suit your needs. Alternatively, you can email us with your enquiry.