Looking to start a career in hospitality, or brush up on your skills and knowledge? The Certificate II in Hospitality is the best place for you to start!
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Occupational Outcomes
Possible positions include:
- Bar Attendant
- Café Attendant
- Catering Assistant
- Food and Beverage Attendant
- Front Office Assistant
- Porter
- Room Attendant
- Waiter
Entry Requirements
There are no entry requirements for this qualification.
Refer to any prerequisite requirements within Course Structure below.
Course Delivery
Our training options are flexible to meet the needs of every student. Training options include face to face, a combination of face to face and online, work based training or traineeships. Average course duration is between 9-12 months.
Work placement is a compulsory component to the assessment process. VERTO will assist you to organise this placement which commences no later than Week 10 of the course.
Students will attend 12 service periods which will be determined by industry and the applicable establishment. Service periods may range betweek 3-6 hours per day, 2 days a week until complete. Service periods have been quantified in hourly increments, with a maximum of 6 hours per day.
The Fine Print
You will be required to wear a uniform of all black clothing and enclosed footwear for practical components.
Course Structure
Select for a detailed list of core and elective units
The total number of units - 12
- Core units - 6
- Elective units - 6
Core Units
| Unit Code | Unit Title |
|---|---|
| BSBTWK201 | Work effectively with others |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND007 | Use hospitality skills effectively |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
Elective Units
| Unit Code | Unit Title |
|---|---|
| BSBCMM211 | Apply communication skills |
| BSBSUS211 | Participate in sustainable work practices |
| SITHACS009 | Clean premises and equipment |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB027 | Serve food and beverage |
| SITXFSA005 | Use hygienic practices for food safety |
Prerequisite Unit:
- SITXFSA001 Use hygienic practices for food safety (embedded in the course).
Click below to complete our enrolment form.
Online enrolment application
Smart and Skilled funding
This training is subsidised by the New South Wales Government. Eligibility criteria applies and concession fees are available for some students. Find out more at Smart and Skilled - Are You Eligible? Fee-for-service and personalised payment plan options are also available.
Additional Course Details
Additional information about the course can be found at: training.gov.au - SIT20322 - Certificate II in Hospitality
Please contact our office on 1300 483 486 if you have any questions. We can discuss customisation of the course to suit your needs. Alternatively, you can
