SIR20216 Certificate II in Retail Services

SIR20216 Certificate II in Retail Services

Retail is a fun and challenging industry, and if you think you’ve got what it takes, this is a great place to start!

Occupational Outcomes

Possible positions include:

  • Retail Consultant
  • Sales Assistant
  • Customer Service Officer
  • Point-Of-Sale Operator

Entry Requirements

There are no entry requirements for this qualification.

Refer to any prerequisite requirements within Course Structure below.

Course Delivery

Our training options are flexible to meet the needs of every student. Training options include face to face, a combination of face to face and online, work based training or traineeships. Average course duration is between 6-9 months.

Some assessments will require a practical component. Whilst this may exist in the classroom or in a simulated environment, work placement is strongly encouraged.

Course Structure

Click below to complete our enrolment form.
Online enrolment application

Smart and Skilled funding

This training is subsidised by the New South Wales Government. Eligibility criteria applies and concession fees are available for some students. Find out more at Smart and Skilled - Are You Eligible? Fee-for-service and personalised payment plan options are also available.

Additional Course Details

Additional information about the course can be found at:

Please contact our office on 1300 483 486 if you have any questions. We can discuss customisation of the course to suit your needs. Alternatively, you can This email address is being protected from spambots. You need JavaScript enabled to view it. us with your enquiry.

Enquire about this course