Aged Care Provider Resources


Common issues facing Aged Care Providers

Our clients and contacts are telling us that the types of common issues aged care providers are currently facing include:

  • Site assessments as part of the Aged Care Quality and Safety Commission (ACQSC) Standards
  • Risk of non-compliance or even sanctions from above assessments
  • High turnover of staff
  • Lack of time allocated to quality staff training
  • No staff training aligned to ACQSC Standards.

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VERTO Support for Aged Care Providers

In response, VERTO has developed a range of educational resources, including Toolbox Talk kits and E-Learning courses which address the above issues, and:
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  • are mapped to ACQSC Standards
  • written specifically for residential aged care and community home care facilities
  • are designed for face-to-face delivery
  • include a facilitator guide for team leaders, educators, and registered nurses to deliver
  • include exercises and/or case studies to ensure understanding
  • are supplemented with e-learning to embed and re-enforce learning
  • are written to be concise and don’t require participants to be off the floor, absent or backfilled
  • provide a solution to the “gap” in knowledge between the Certificate III and IV curriculum when compared to the ACQSC Standards
  • can be displayed for reference and re-used
  • can be personalised with write on/rub off capabilities.
June 2025 ACN Endorsement logo h2


VERTO’s Aged Care Toolbox Talk Kit is endorsed by ACN according to our Continuing Professional Development (CPD) Endorsed Course Standards.

It has been allocated 15 CPD hours according to the Nursing and Midwifery Board of Australia – Continuing Professional Development Standard.

Mental Health Awareness Workshop – Aged Care

VERTO has also developed a 2-day non-accredited Mental Health Awareness Workshop to support employees in the Aged Care workforce to deal with the day to day issues they face and to support their personal development.

Additional to the above suite of resources and courses, VERTO continues to offer Certificate III in individual Support (Ageing and Disability) and Certificate IV in Ageing Support. Want to know more?

For more information, contact:
Danielle Booth
Mobile 0418 865 584
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.




Verto Industry Partner of ACCPA
Aged Care Quality Standards VERTO

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