To ensure VERTO adheres to National and State compliance requirements, VERTO has developed policies and procedures that demonstrate our commitment to providing high quality Vocational Education and Training to each individual student.

Our policies and procedures include (but are not limited to) the areas of:

  • Marketing and Recruitment
  • Enrolment Processes
  • Recognition of Prior Learning (RPL) and Credit Transfer Processes
  • Course Fees and Refund
  • Training and Assessment
  • Complaints and Appeals
  • Privacy Principles

An outline of the Refund Policy is located below.